Understand BahayKo’s Commitment to Your Privacy
BahayKo is a platform designed to help users find and book vacation rentals, transient homes, and short-term stays across the Philippines.
This Privacy Policy explains how we collect, use, protect, and share your personal information. BahayKo is operated by an individual developer, and your privacy and safety are treated with top priority.
By using BahayKo, you agree to the practices outlined in this Policy., highlighting our swift resolution and hassle-free refund process designed to ensure your peace of mind and satisfaction.
User Data Collection
Below is the full list of data types BahayKo collects
A. Information You Provide
- Name
- Email address
- Phone number
- Profile details
- Booking information
- Messages sent to hosts
- Uploaded documents (if required)
Purpose:
This data is used to create and manage your account, enable bookings, facilitate communication between users, and provide customer support.
B. Login & Authentication Data
If you sign in using a third-party service (such as Google or Apple), we may receive:
- Name
- Email address
- Account identifier from the provider
(No passwords are collected or stored)
Purpose:
This data is used solely to authenticate users and securely access their accounts.
C. Device & Usage Data
- Device model & OS version
- IP address
- App/browser version
- Cookies & tracking identifiers
- Usage analytics
- Crash logs and usage analytics
Purpose:
This data helps us improve app performance, ensure security, diagnose issues, and enhance user experience.
Data Storage & Security
All user data is securely stored and processed using trusted third-party services such as Supabase. Appropriate technical and organizational measures are in place to protect your data.
Data Usage
Your information is used only for purposes related to delivering and improving BahayKo’s services, such as:
- Creating & managing your account
- Handling bookings and communication
- Ensuring platform safety & preventing fraud
- Improving app performance and user experience
- Providing customer support
- Meeting legal and compliance obligations
Your data is never sold.
Online Payment Providers
BahayKo does NOT process payments directly inside the app or website. All payments are handled through secure third-party payment providers.
BahayKo may process online payments through secure third-party payment providers.
These payment providers may include services such as PayMongo and supported payment channels like GCash, Maya, and credit/debit cards.
BahayKo does not store or process sensitive financial information such as credit card numbers. All payment transactions are securely handled by certified payment processors.
How Your Information Is Shared
BahayKo only shares your data when necessary
A. With Hosts
To complete a booking, hosts receive
- Your name
- Your email
- Your phone number
- Booking details
B. With Third-Party Providers
We rely on secure partners to operate BahayKo
- Supabase Auth (authentication)
- Supabase Database (cloud storage)
- Hosting providers
- Analytics tools
These partners follow strict data protection standards.
C. Legal Requirements
We may share information when required to comply with
- Government requests
- Subpoenas
- Applicable laws
How BahayKo Protects Your Privacy
We use industry-standard security safeguards, such as:
HTTPS/SSL encryption
Secured cloud
database storage
Access-
restricted systems
Monitoring for
unauthorized access
Children Under 13
BahayKo is not intended for children under age 13. We do not knowingly collect data from children. If you believe a child has provided data, contact us so we can delete it immediately.
Your Rights as a BahayKo User
You’re always in control of your personal information. With BahayKo, you have the right to:
Access Your Data
You can request access to the personal information we hold about you at any time.
Update or Correct Your Info
If any of your information is inaccurate or outdated, you can update it directly in the app or request a correction.
Delete Your Data
You can request the deletion of your personal data. Once deleted, your data will be permanently removed unless retention is required by law.
Close Your Account
You can permanently delete your BahayKo account at any time through the app settings or by contacting support.
Withdraw Your Consent
You may withdraw your consent for data processing at any time by adjusting your app settings or contacting us.
Contact Us Anytime
If you wish to exercise any of these rights, contact us at:
– bahayko@bahayko.world
Compliance
We’re committed to keeping your data safe, being transparent about how we operate, and meeting the legal standards required in the Philippines and by Google Play. This section explains the policies we follow to protect your information and ensure our app stays trustworthy and compliant.
Philippine Data Privacy Act (2012)
We follow the Data Privacy Act to make sure your personal information is handled responsibly. Our commitment includes:
- Transparency: You’re always informed about what data we collect and how we use it.
- Legitimate Purpose: We only gather information that’s needed for the features you use.
- Proportionality: We collect only what’s necessary—no unnecessary or excessive data.
Google Play User Data Policy
To stay aligned with Google Play’s requirements, we provide:
- Clear disclosure of all data collected within the app.
- A visible disclaimer explaining that payments are processed manually.
- Transparency about third-party tools or services connected to the app.
- A direct contact method for users who want to request account deletion.
Policy Updates
We may update this Privacy Policy when needed.
Any changes will be posted with a new “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or would like to request access to or deletion of your personal data, please contact us at:
Business Email: bahayko@bahayko.world
Data Protection Officer
Email: dpo@bahayko.world
We handle all requests in compliance with applicable data protection regulations.